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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Rodriguez

June 7, 2024

5  out of  5 rating by Michael Rodriguez
"Great customer service! Ashley Morris went above and beyond helping me get a new quote and helping switch over from my old insurance company into State Farm!"
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Cavsgravlife - Jonathan Cavner

June 5, 2024

5  out of  5 rating by Cavsgravlife - Jonathan Cavner
"Brandi at this State Farm office is absolutely amazing. I called her in the morning. She got me the temporary cards out right away that allowed me to register same day. She went over and beyond giving me product advice that specifically applied to my use case. I am now a super loyal customer."
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Blake Humble

June 3, 2024

5  out of  5 rating by Blake Humble
"Ashley is awesome, saved me a bunch of money by switching from progressive. Highly recommended."
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May 23, 2024

5  out of  5 rating by R F
"Brandy helped us today and she too was a outstanding representative for Bradley Welborn , State Farm Insurance Company. Brandy was very competent, professional, and patient. Many Thanks for all your help over the years! Brandy is a wonderful agent , thorough, patient, knowledgeable. She represents State Farm very well !!!"
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Elly Hogg

May 17, 2024

5  out of  5 rating by Elly Hogg
"I’ve had nothing but AMAZING services from Ashley Moore! She has went above & beyond to get the best deals, answer any questions & simply just being a great person. She is on top of her game & does what she says she will do. Don’t waste your time with anyone else, she can handle all your needs! Hands down the best insurance lady in Polk County, a big thanks to Ashley for ALL that she does!"
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Bridget Guevara

May 17, 2024

5  out of  5 rating by Bridget Guevara
"Awesome customer service! Ashley Morris went above and beyond to help me with my insurance policy. She helped me with a great rate, and even explained a few things I didn't know about. She is very friendly, and did a great job. Thank you."
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Sandra Corley

May 16, 2024

5  out of  5 rating by Sandra Corley
"Highly recommended Thank you Reba"
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Brian Roberts

May 16, 2024

5  out of  5 rating by Brian Roberts
"Good people"
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Christi Esteves

May 15, 2024

5  out of  5 rating by Christi Esteves
"I recently met with Agent Ashley Opela. I found myself in a dilemma about which life insurance policy would be the best fit for my family. Throughout our discussion, Ashley was very professional and dedicated her time to thoroughly explain the various options that were available. I appreciate Ashley's time and knowledge and recommend her to anyone searching for insurance."
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May 13, 2024

5  out of  5 rating by BIGBROWNIE
"I have been using this location for almost 8 years and I have always had good experiences. But my best by far is with Ashley Morris. Definitely went above and beyond to help me out hope she stays around for a while."
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Tyler O'Neal

May 8, 2024

5  out of  5 rating by Tyler O'Neal
"Wow! I am blown away by this office’s customer service! I’ve had StateFarm for 10+ years, always a great price. I moved to TX and this office was the closest. Reached out to them and had exceptional service from day one! Jennifer Woods has been AMAZING! She has always been extremely friendly, happy to assist, answers all my questions, and responds in a timely manner! I HIGHLY recommend reaching out to Jennifer if you have any questions!"
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Jamil Malik

May 7, 2024

5  out of  5 rating by Jamil Malik
"Ashley Morris is PHENOMENAL! She is very knowledgeable and pleased to work with. Highly recommended and Great Experience."
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Carla jo case Gill

April 30, 2024

5  out of  5 rating by Carla jo case Gill
"Brandi got me fixed up in no time!! Thank you, Brandi! Really easy experience!! Glad I switched to State Farm!! Look forward to doing business with you guys!!"
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Driver's on the Road Again Recruiting

April 22, 2024

5  out of  5 rating by Driver's on the Road Again Recruiting
"These folks are so nice. I had damage done to my rv. they do an awesome job with the follow up. I spoke to Joanne today very good customer service."
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Al Larrosa

April 20, 2024

5  out of  5 rating by Al Larrosa
"Brandi Martinez who works at the Statefarm office in Livingston TX was so helpful and nice. She went out of her way to help me with a problem, and I felt so much better after speaking to her. Thank you, Brandi. Krysia Dallas Texas"
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Susan Soles

April 13, 2024

1  out of  5 rating by Susan Soles
"My auto insurance cancelled by them after paid in full and could not contact anyone to help and had to wait all weekend for agent to contact me maybe"
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April 10, 2024

5  out of  5 rating by D
"I am very happy with the service I get with State Farm. I have been a customer for many years. you cannot beat the prices. The Agents are very knowledgeable and helpful."
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Leci Wood

April 8, 2024

5  out of  5 rating by Leci Wood
"Jennifer was tremendously helpful and assisted us in deciding coverages, worked with our budget and provided us with outstanding service!"
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Carrie Whatley

April 1, 2024

5  out of  5 rating by Carrie Whatley
"I’m a repeat customer for State Farm thanks to Ashley M. At the Bradley Welborn location here in Livingston!!!! I had left State Farm years back due to a horrible customer service and after getting with her for a quote I was SOLD! This morning we finalized everything and I can honestly say I could not recommend her more! She took care of everything and I felt like I was talking to a friend. Thanks again, Ashley M."
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Brad Faas

March 29, 2024

5  out of  5 rating by Brad Faas
"The folks that work here are some of the nicest and most helpful people I've come across! Every time I've called in, I am quickly connected to a friendly agent that provides fantastic service. In particular, I want to thank Brandi Martinez for all of her help in sorting out a complicated series of items during my move to TX from VA -- you really helped take a lot of stress off of my plate! I'm very happy to be a customer with such a fantastic group."
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Sheryl Isbell

March 4, 2024

5  out of  5 rating by Sheryl Isbell
"Did business with Ashley Morris this morning and she did a wonderful job. Easy to work with and knowledgeable, she explained everything as we went along. Worked until I was able to get the rate that I could afford. I really appreciate what she did for me. Thanks again Ashley."
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Scott Reeves

March 1, 2024

5  out of  5 rating by Scott Reeves
"I was very pleased talking with the agent Brandy today. She took my payment and was very nice and professional. Thank you so much for all the great people that work in this office."
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February 21, 2024

5  out of  5 rating by M W
"Joanna was professional, knowledgeable, patient, and courteous throughout a protracted quote process while we moved to Texas. She illustrates that the best asset of any business is its staff. Bradley Welborn and State Farm are lucky to have such an ambassador."
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Eileen Roberts

February 16, 2024

5  out of  5 rating by Eileen Roberts
"Reba Jordan assisted me with a quote. She was absolutely phenomenal. Very professional and such a friendly outgoing personality! Very informative and helpful. Definitely made me want to send all my friends and family to this agency!"
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Stuart Umlauf

February 8, 2024

5  out of  5 rating by Stuart Umlauf
"Brad, JoAnna and Reba are fantastic! I have been with them for over 35 years."