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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie

Debbie

November 14, 2024

5  out of  5
rating by Debbie
"Words cannot express how grateful we are for Ashley Morris' assistance in getting our home and automobiles covered. She proved to be very knowledgeable and was very patient with me. Mr. Welborn is very fortunate to have her as an employee. Never again will we purchase insurance without having an agent who can give us that personal touch. Thank you, Ashley."
We responded:
"Debbie, thank you so much for your wonderful review! We're very grateful for your kind words about Ashley. It's fantastic to know she was able to assist you with your home and auto coverage and provide that personal touch you value. Our office is indeed fortunate to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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John Beltman

November 13, 2024

5  out of  5
rating by John Beltman
"These folks handle all my Texas stuff I need they are always very helpful! They have been very good and helpful over the years. I am grateful! :))"
We responded:
"Thank you for the great review, John! It is our pleasure to be able to assist you with any of your insurance questions or needs and appreciate your feedback!"
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Eddie Cavazos

November 2, 2024

5  out of  5
rating by Eddie Cavazos
"Great experience assistance top notch."
We responded:
"Eddie, I'm glad you had a great experience with our team! Your feedback about our top-notch assistance means a lot to us. We're here for any future needs you might have. Thanks for choosing our office! - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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CCSF AGH

October 31, 2024

5  out of  5
rating by CCSF AGH
"Ashley and the staff have always been on the ball, reminding me of payments and offers to save on insurance. Good folks. Haven't had a claim but am confident they will handle that well also."
We responded:
"Ashley and the team are grateful for your kind words! We're happy to hear that our reminders and offers have been helpful. Your confidence in our claims handling means a lot to us. If you ever need anything, we're here for you. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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I Stellar

October 28, 2024

5  out of  5
rating by I Stellar
"After 3 years as a client they continue to provide outstanding service. They are always available to answer any questions or concerns I may have. I highly recommend Bradley Welborn State Farm!"
We responded:
"Thank you for the wonderful review! We strive to go the extra mile to provide you with the customer care that you deserve and we appreciate your wonderful feedback!"
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Stacey Pierce

October 24, 2024

5  out of  5
rating by Stacey Pierce
"I have been with State Farm ever since I left the military. The great thing about State Farm is that all of their offices exhibit the same level of quality customer service and efficiency. Which is important for someone like me that has residences in multiple states. At the Bradley Welborn office specifically, Reba and Ashley have done an excellent job of making sure that I am covered in Texas. They not only look out for me on coverage but proactively recommended products unknown to me. They listen to my needs and communicate professionally. When it comes to something as important as insurance it pays to go with someone like State Farm that truly care about their customers."
We responded:
"Thank you for taking the time to share your experience over the years with State Farm, Stacey! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and we appreciate your kind words recognizing Reba at the Welborn office! Your kind words make our day! We are honored to have earned your trust. Thank you for your serving and protecting our country!"
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Erin Rogers

October 3, 2024

5  out of  5
rating by Erin Rogers
"Joanna and Reba have always taken amazing care of me and my RV. They are kind and attentive and excellent communicators. Can’t recommend them more!"
We responded:
"Erin, thank you for your wonderful review! I'm glad to hear that Joanna and Reba have been taking such great care of you and your RV. Their kindness, attentiveness, and excellent communication are qualities we truly value in our team. We're grateful for your recommendation and are always here to assist with any future needs. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Olita Marie Kambourellis

October 1, 2024

5  out of  5
rating by Olita Marie Kambourellis
"We have been with Bradley Welborn for several years. Reba has always been the most helpful with issues and quotes. Always willing to take the time to explain the details in quotes and coverages. Thank you!"
We responded:
"Olita, thank you for your kind words and for being with us for several years! I'm happy to hear that Reba has been so helpful with your issues and quotes. We always strive to ensure our clients fully understand their coverages. If you ever need further assistance, don't hesitate to reach out. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Sonja Greenhouse

September 19, 2024

5  out of  5
rating by Sonja Greenhouse
"JoAnna was an amazing agent and was incredibly helpful throughout the whole process! Overall had a great experience. Would highly recommend JoAnna!"
We responded:
"Hi Sonja, JoAnna is indeed a fantastic agent, and I'm glad she was able to assist you so well! Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Yvonne King

September 18, 2024

5  out of  5
rating by Yvonne King
"Reba is excellent CSR. Asked for a quote on car insurance and she explained the difference in coverage from other insurance companies and let me know exactly what I was getting. She is great. I always call or come her about all my insurance needs. I’ve had State Farm since 1991 with my first car. Thanks Reba"
We responded:
"Yvonne, thank you for your wonderful review! I'm glad to hear that Reba provided you with clear and detailed information about your auto insurance options. It's great to know that you have been with State Farm since 1991 and continue to trust us with your insurance needs. Reba is indeed a valuable part of our team, and we're grateful for your continued support. If you ever need anything else, feel free to reach out to us anytime. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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crystal woodin

September 12, 2024

5  out of  5
rating by crystal woodin
"I called Welborn State Farm Insurance when our old insurance company doubled our rate for both our homeowners policy and our auto policy- we had no tickets, no claims, nothing! I called Welborn Insurance due to their 4.9/5 rating, I read their reviews and saw that an Ashley Morris was always being strongly praised and receiving outstanding comments. When I called I asked to speak with Ms. Ashely Morris. What a REFRESHING CHANGE!! All I can say is Ashley Morris was AWESOME and INCREDIBLE!!! She was so kind and caring, She really knows her insurance!!! She answered all my numerous questions thoroughly. She made wonderful suggestions and explained the policies in detail. She did not hurry me at all. Because of Ashley I felt like I really understood our policies! Did I mention that she saved us almost 1500.00 per year from what we were going to have to pay to renew our old policies!!! I strongly recommend Ashley and Welborn Insurance!! If I could i would give Ashley a 10 out of a 5!!"
We responded:
"Wow thank you so much for sharing your positive experience with our office Crystal. I'm glad Ashley was able to assist you so effectively. It's wonderful to know she provided thorough answers to your questions and helped you understand your policies better. Saving you almost $1500 per year is fantastic! We appreciate your strong recommendation and look forward to assisting you with any of your insurance needs. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Pepper Harris

August 26, 2024

5  out of  5
rating by Pepper Harris
"Very pleased with the service I got from Bradley Welborn State Farm. My experience with Ashley Morris absolutely delightful. She got me a better rate than the competitor and has even secured some future business from me. 100% recommend dealing with Ashley when shopping around for some insurance."
We responded:
"Pepper, thank you for your wonderful review. I'm glad Ashley was able to assist you in finding a better rate and securing future business. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is here to help. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Trinh Patel

August 9, 2024

5  out of  5
rating by Trinh Patel
"Jesse is faster than the speed of light when it comes to helping me with my changes and payments, thank you. 10/10 recommend 🤙😩👌"
We responded:
"Hey Trinh, Thanks a ton for the awesome review! I'm glad Jesse could help you out so quickly with your changes and payments. We appreciate the recommendation! If you need anything else, we're here for you. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Vernon Benkowski

July 30, 2024

5  out of  5
rating by Vernon Benkowski
"Awesome service, never disappoint. Reba is the best!!!! Feel like I've known her for years, great person to work with. Highly recommend 👍🏻👍🏻👍🏻👍🏻"
We responded:
"Hey Vernon! Thanks a ton for the awesome review! We're so happy you had a great experience with our service. Reba is indeed fantastic, and we're grateful to have her on our team. Your recommendation means a lot to us! If you need anything else, feel free to reach out. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Raquel Pecero

July 29, 2024

5  out of  5
rating by Raquel Pecero
"I had The privilege of working with Ashley Morris. I just want to point out how kind and professional she is. She was very thorough and informative. She explained everything very well and got us all the discounts that we qualified for. I am 100% satisfied with her work and highly recommend you ask for her when going to Bradley welborn State farm. Thanks to Mrs. Ashley Morris, I'm very happy to be with State farm! Thanks Ashley :)"
We responded:
"Hi Raquel! Thanks so much for your wonderful review! I'm glad to hear that Ashley provided you with such a kind and professional experience. It's great that she was thorough and informative, and got you all the discounts you qualified for! We're happy to have you with State Farm and appreciate your recommendation! If you need anything else, feel free to reach out. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Robyn Perry

July 19, 2024

5  out of  5
rating by Robyn Perry
"I wanted to let you know I have had a great experience with Ashley Morris at Bradley Welborn in Livingston Texas. She helped me so much today. This is actually the best service I have ever had & I have been a State Farm customer for 2 yrs now. Thank you so much Ashley & I recommend everyone check her out. She will get you right !!"
We responded:
"Hi Robyn! Thanks a bunch for sharing your experience! I'm so happy to hear that Ashley provided you with such excellent service. We really appreciate your recommendation and are always here to help with any of your insurance needs. Thanks for being a valued State Farm customer! - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Kenlie Morgan

June 25, 2024

5  out of  5
rating by Kenlie Morgan
"Brandi was our rep and she was great! Very polite and worked with me any time that I had a question! I would recommend her as well as this office anytime!"
We responded:
"Kenlie, we're thrilled to hear you had a great experience with Brandi! We're pleased she was polite and helpful with all your questions. Thank you for recommending our office - we're grateful for your kind words! If you ever need assistance, we're here for you! - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Michael Rodriguez

June 7, 2024

5  out of  5
rating by Michael Rodriguez
"Great customer service! Ashley Morris went above and beyond helping me get a new quote and helping switch over from my old insurance company into State Farm!"
We responded:
"Thank you, Michael, for sharing your experience! I'm pleased to hear that Ashley went above and beyond to assist you with a new quote and transitioning to State Farm. We're grateful for your trust in our team and look forward to serving you further. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Cavsgravlife - Jonathan Cavner

June 5, 2024

5  out of  5
rating by Cavsgravlife - Jonathan Cavner
"Brandi at this State Farm office is absolutely amazing. I called her in the morning. She got me the temporary cards out right away that allowed me to register same day. She went over and beyond giving me product advice that specifically applied to my use case. I am now a super loyal customer."
We responded:
"Thank you, Jonathan, for sharing your fantastic experience with Brandi! We're thrilled that she provided you with exceptional service and tailored product advice. We're grateful for your loyalty and look forward to assisting you further with your insurance needs. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Blake Humble

June 3, 2024

5  out of  5
rating by Blake Humble
"Ashley is awesome, saved me a bunch of money by switching from progressive. Highly recommended."
We responded:
"Thank you, Blake! I'm pleased to hear that Ashley could help you save money by switching from Progressive. We're grateful for your recommendation and look forward to assisting you further with your insurance needs! - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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R F

May 23, 2024

5  out of  5
rating by R F
"Brandy helped us today and she too was a outstanding representative for Bradley Welborn , State Farm Insurance Company. Brandy was very competent, professional, and patient. Many Thanks for all your help over the years! Brandy is a wonderful agent , thorough, patient, knowledgeable. She represents State Farm very well !!!"
We responded:
"Angie always goes the extra mile to provide you with the customer care that you deserve, Rosemary! Thank you so much for the wonderful review! Your kind words make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Elly Hogg

May 17, 2024

5  out of  5
rating by Elly Hogg
"I’ve had nothing but AMAZING services from Ashley Moore! She has went above & beyond to get the best deals, answer any questions & simply just being a great person. She is on top of her game & does what she says she will do. Don’t waste your time with anyone else, she can handle all your needs! Hands down the best insurance lady in Polk County, a big thanks to Ashley for ALL that she does!"
We responded:
"Elly, your enthusiastic review truly brightened our day! I'm thrilled that Ashley provided you with amazing service and went above and beyond to meet your insurance needs. We're grateful for your kind words and look forward to assisting you further. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Bridget Guevara

May 17, 2024

5  out of  5
rating by Bridget Guevara
"Awesome customer service! Ashley Morris went above and beyond to help me with my insurance policy. She helped me with a great rate, and even explained a few things I didn't know about. She is very friendly, and did a great job. Thank you."
We responded:
"Thank you, Bridget! I'm happy to hear that Ashley provided exceptional customer service and helped you understand your insurance policy better. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Sandra Corley

May 16, 2024

5  out of  5
rating by Sandra Corley
"Highly recommended Thank you Reba"
We responded:
"Sandra, thank you for your recommendation and shoutout for Reba! We're grateful for your trust and happy to have met your expectations. - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"
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Brian Roberts

May 16, 2024

5  out of  5
rating by Brian Roberts
"Good people"
We responded:
"Thank you, Brian, for your positive feedback! We're pleased to hear you had a great experience with our team. Providing excellent service to our customers is our top priority, and we're grateful for your support. If you ever need assistance in the future, feel free to reach out! - Bradley Welborn - State Farm Insurance Agent, Livingston, TX"